☆My Imaginary Trip to Italy☆ Part 2

Restaurant Evaluation

☆Physical Appearance☆:

1. Appealing? (5/5)

I thought the design of the restaurant was unique and creative. The building was round shaped and had two doors to enter the inside of the restaurant. The colorful flowers and the decorations makes the customer want to enter the restaurant.

2. Fitting the genre of food that is served? (5/5)

I personally thought the main theme of this restaurant was “casual Italian” by the food that they serve and the cost. The building was designed in a way that gave a sense of “welcoming” and “home” that I though suits well into the theme of the restaurant. Especially how the door was designed. The entrance way was decorated with flower pots that were designed by the professional floweriest which leaded its way to the door.

3. Clean? (5/5)

The outside of the restaurant was very clean and the flowers were well watered.

4. Size of the parking lot (5/5)

The parking lot provides space to park total of 37 cars, which I though was adequate amount of parking lots. According to my mother, she did not have any problem parking the car into the space provided since there was enough space for each lot.

5. Easy to enter? (4/5)

There were two entrance to enter the restaurant, which were from the front and the back of the parking lot. However the road to enter from the front of the restaurant gets crowded during the lunch time and the rush hours, which is making it difficult for the driver to enter and also to leave the restaurant.

☆Food☆:

1. Is it what you have predicted? (4/5)

I thought the pasta that I ordered, Carbonara with mentaiko would be spicy since it has mentaiko in it. However it was not as spicy as I supposed. I wanted the flavor of mentaiko to be little bit more strong.

2. Is it worth the price? (5/5)

¥1,750 may sound expensive for lunch. However considering that it comes with a salad or soup, pasta, drink and desert I thought it was a decent price. Also considering the factor that the pasta alone cost ¥1,350 in the regular menu. I was full by the point I have finished with the pasta that I only took a bite of each desert and gave the rest to my brother.

3. Variety of food (5/5)

One of the factors that I was surprised was the number of menus that they offer. They offer 68 different pasta with different varieties of pasta. I do not know other Italian restaurants that offers this amount of different pastas.

4. Taste (4/5)

I gave a score of 4 rather than 5. That is because first, I personally thought there was too much dressing on the salad and second, I thought the pasta could had been better if there was more mentaiko in it. Other than these two, all of the dishes were all delicious

5. How long did it took for the food to come to the table (5/5)

Considering the fact that all of the dishes, excluding dessert came within 15 minutes from when the order was made, I gave a score of 5.

6. Presentation (5/5)

All of the dishes were nicely presented. I especially like how they putted the Santa Clause candy on the desert to give the sense of holiday spirit to the customers even though it was a day after Christmas.

☆Server/Host☆

1. Friendly and positive? (3/5)

They greeted and treated all of the customers very nicely however I noticed that most of the servants were not smiling. I thought they will look friendlier if they were smiling.

2. Customer friendly? (4/5)

Considering the fact that they did not notice that I was out of water without telling them I could not give them a full score. However I was impressed at the fact that one of the servants offered a customer who sat next to us a blanket when they told the servant to turn up the heater.

3. Able to explain the menu? (5/5)

The servants nicely explained the daily pasta menu and each of the deserts on the plate. As for the desert, the servant even told us which one was their favorite.

4. Uniform (5/5)

All of the servants were wearing a same uniform and they were all well uniformed.

☆Inside the restaurant☆;

1. Clean? (Including the restroom) (5/5)

The restaurant itself, including the restroom was very clean. Also there were enough toilet paper stocked in each stool.

2. Comfortable? (3/5)

I personally thought it was bit too cold. There was a customer next to us that asked one of the servants to turn up the heater since it was too cold.

3. Music, Lightening (5/5)

The music was played in an adequate volume for customers to have a conversation without being interrupted with the music. The lightening as well was good.

4. Smoking or smoke free? (5/5)

The restaurant offered both smoking and smoke free seats during the lunch hours. We were seated at one of the smoke free seats and I could not notice any cigarette smell from where I was seating. 

5. Condiments (5/5)

There was enough salt in salt shaker and enough silverware/napkins for four people. However I thought it would had been better if there were more napkins on the table.

TOTAL SCORE: 92/100